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Toolkit

This is a collection of resources to help you to start or continue informed conversations with your community. You will find information on programs supported by AHCT, timely updates, talking points, downloadable printouts and flyers, links to helpful resources and more.

Learn More About…

Access Health CT

Access Health CT (AHCT) is Connecticut’s official health insurance marketplace, where you can shop, compare and enroll in quality health and dental plans. It is also the only place where you can qualify for financial help to lower your costs, and if eligible, enroll in no- or low-cost coverage through HUSKY Health Programs (Medicaid and the Children’s Health Insurance Program (CHIP)) or the Covered CT Program. At AHCT, our mission is to decrease the number of uninsured residents, improve the quality of healthcare, and reduce health disparities through an innovative, competitive marketplace that empowers consumers to choose the health coverage that gives them the best value.

Need help? Click here.

    Dates & Deadlines

    The next Open Enrollment Period begins November 1.

    You can enroll in coverage any time of year if you:

    The date you enroll determines when your health and/or dental coverage begins. Learn more »

    If you are eligible for Medicare or will be eligible for Medicare in this calendar year, call AHCT to understand your options or call your broker.

    Ways to Get Free Help

    Call Center

    For general questions, or help with your application or account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process in many different languages. Learn more »

    Live Chat

    For free online help, click the “Live Chat” icon at the top right of the website to connect with a Customer Service Representative in real-time. Learn more »

    • The Access Health CT Call Center & Live Chat can be reached at 1-855-805-4325 and Live Chat is available on our website.
    • Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator.
    • For Call Center & Live Chat hours of operation, click here.

    Events

    Access Health CT team members host and attend a variety of events throughout the year. Join us to learn more about Access Health CT or get answers to your questions. View all events »

    In-Person Help

    Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists or Certified Brokers. You can visit a Navigator or make an appointment with a Certified Broker. All help is free.

    Find a Certified Broker or Enrollment Specialist in your area. On our website, AccessHealthCT.com, you can also click on the “Get Help” tab, and drop down to find a Certified Broker or Enrollment Specialist.

    Special Enrollment Period for Residents with Lower Income Eligibility

    Access Health CT is committed to increasing access to affordable health insurance coverage. A new Special Enrollment Period for Residents with Lower Income will provide access to no-cost or very low-cost health insurance, made possible by the Inflation Reduction Act (IRA). Learn more »

    Special Enrollment Period

    A Special Enrollment Period is a special window of time outside of the Open Enrollment Period when you can sign up for health and/or dental insurance coverage through Access Health CT. Learn more »

    Common Qualifying Life Events

    Qualifying Life Events (QLEs) open a Special Enrollment Period for you to enroll in health and/or dental insurance. Typically, you have 60 days from the date of your QLE to enroll. You will also be required to verify your QLE in order for your coverage to begin. Learn more »

    Info for Current Customers

    Do your part to stay covered! Make sure Access Health CT and/or the Connecticut Department of Social Services (DSS) has the most up-to-date information about your household, including your annual household income, address and phone number. Consider providing your email address, opting to receive text messages or selecting paperless delivery for important notifications. Learn more about how to manage your account.

    Health Equity

    Health disparities are health differences that are closely linked with social, economic, and/or environmental disadvantage. They adversely affect people based on a variety of factors including race, ethnicity, religion, gender, socioeconomic status, disability, and geographic location, among many others.

    Since 2013, Access Health CT has helped more than one million individuals and small businesses get health coverage, and we’ve helped cut Connecticut’s uninsured rate in half. This is great progress, but more must be done to reduce health disparities that persist in our state. Learn more »

    Deferred Action for Childhood Arrivals (DACA) Eligibility

    As of November 1, 2024, DACA recipients can get health insurance coverage through state-based marketplaces. This change in the law means DACA recipients living in Connecticut can apply for health and/or dental insurance plans offered through Access Health CT. DACA recipients are not eligible to enroll in regular HUSKY Health programs, including Medicaid and the Children’s Health Insurance Program (CHIP).*

    Here is what you need to know:

    DACA recipients may be eligible for financial help to pay for the cost of their health insurance.

    • Eligibility for financial help is based on where you live, your household income and how many people are in your household.
    • All members of your tax household should be included in your enrollment application.
    • Only those with a legal immigration status are eligible to receive health or dental coverage through Access Health CT.
    • Financial help is not available toward the cost of dental plans.
    • Anyone who becomes a DACA recipient will qualify for a 60-day Special Enrollment Period (SEP). The SEP starts on the day you are granted deferred action.

    DACA recipients can enroll online, over the phone or in person.

    • Enroll online at AccessHealthCT.com or by phone at 1-855-805-4325.
    • Enrollment help is available over the phone in more than 100 languages.
    • If you are deaf or hearing impaired, you may use the TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator.
    • Find in-person enrollment events at AccessHealthCT.com/get-help.

    *For more information about DACA visit https://www.uscis.gov/DACA

    Other state programs are available for children aged 1-15 and pregnant individuals who do not qualify for Medicaid or CHIP because of immigration status. For more information about these programs, visit Help.AccessHealthCT.com/daca.

    Covered CT Eligibility

    So me Connecticut residents who meet certain eligibility requirements are paying $0 for their health insurance coverage through Access Health CT, thanks tothe Covered CT Program created by the State of Connecticut and administered by the Connecticut Department of Social Services. You can enroll at any time you become eligible, and your coverage starts the first of the month following your enrollment. Learn more »

      Call Center & Live Chat

      • The Access Health CT Call Center & Live Chat can be reached at 1-855-805-4325 and Live Chat is available on our website.
      • Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.
      • For updated Call Center & Live Chat hours, click here.

      Follow Us on Social Media

      We are active on social media — please follow our pages, tag us in posts about healthcare, enrollment, and share our updates to help spread the word.

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